How secure is this store?
CHIYOME processes transactions through PayPal. It is a secure system that automatically encrypts your confidential information in transit from your computer using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits, the highest commercial level. PayPal accepts Visa, MasterCard, American Express, Discover and personal account payments.

What is your return policy?
If you need to return or exchange, please do so within 14 days of receipt of purchase. Please enclose and indicate the reason for return or exchange on the back of the original invoice. Shipping charges will be refunded if the return is due to our error. All refunds are credited to the customer's original account.

CHIYOME ensures customer privacy through maintaining the highest level of confidentiality. Your transaction will appear on your bank statement as PayPal *CHIYO, the company name. If you are making your purchase with American Express, your charge will appear as PAYPAL INC MARK while pending and will resolve within a few business days.